ABSTRACT
The major goal of this study is to investigate how business intelligence is used to develop business operations in SMEs, as well as the elements that influence business intelligence adoption. Following the sample verification procedure, 232 samples were collected. The SEM software was used to process all of the data acquired in the research investigation. The study's findings show that TOE has a significant effect on SMEs' adoption of business intelligence solutions. According to the study's results, the researcher believes that leaders and decision-makers in firms would use business intelligence systems to define all activities, responsibilities, and work procedures in order to increase organizational ambidexterity and performance. Copyright © 2022, Anka Publishers. All rights reserved.